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• Can Apple Watch and Other Wearables Improve Health of Sickest?

  

  The year of the wearable device is underway. By 2019, there could be more than half a billion wearables in use every day. I’m asked all the time about the wearable device impact on health – do they really help people lose weight? What do you use? What are they missing when it comes to monitoring……

• Challenging Conversations: End of Life

  

  Do we know how to handle death as we do life? Most of us don’t think about the former; we’re so wrapped up in our busy lives that it doesn’t really enter our thoughts that often. We’re focused on getting the kids to school; meeting the next deadline at work; getting the family together for……

• The Power of Choice: Health Exchanges Year II

  

  Last year, nearly seven million Americans signed up for health care coverage from public and private companies through the Affordable Care Act (ACA). This has been a key first step in getting these people on the path to better health. They need it, and it’s a privilege for us and others to make this a……

• Happiness: The Role of the Social Network

  

  What’s more impactful on your health – eating a salad for lunch because you need your fruits and vegetables or spending time with the people who make you happy? We all know what it takes to be healthy on the physical side – eat right, get plenty of sleep and exercise daily. But what about……

• It’s Time to Act on Physician Disillusionment

  

  “You’re either part of the solution or you’re part of the problem.” This overused, one-dimensional rallying cry has been thrown around for years. But it’s not that simple. We often find in life that in order to solve a problem, we cannot look at an issue in terms of black or white and ignore the……

• Disrupting Health Care Through Technology

  

  “How can the health care industry use innovative technologies to make a positive impact in health?” This question – in one variation or another – is one I’m asked quite a bit when I meet with employers, customers, clinicians or government officials. Technology is seen as an innovative and disruptive force that can transform the……

• Through the Looking Glass: The Customer

  

  During the last few months, I sat in on a few focus groups with some of our members. I love doing focus groups because you get a raw, unfiltered understanding of the customer. Focus groups are one of the many ways I hear directly from customers, in addition to call center calls and visits, ethnographic……

• Health Care’s Future: It’s About the Data

  

  Two unrelated but insight-producing experiences came together for me during a recent spring break vacation with my family in Florida. First was my daily visit to my favorite eatery, the SUGARCANE raw bar grill. The waiters have come to know my preferences, including my favorite table, drink and time of arrival. During spring break, they……

• Google Glass: What Really Needs to Be Discussed

  

  Wearable technologies like Google Glass are generating lots of buzz about their impact on many industries, including health care. The innovative and highly publicized approach from Google has cast a much-needed light on the potential applications of Glass and other forms of wearable technologies. There are many unique ways Glass could be applied to health……

• Simplicity: What the Doctor Ordered

  

  Why is health care so complex and what can be done to make it simpler? This is an important question and I’m asked it quite a bit. When I’m asked, I think back to a mountain bike accident I had one early Sunday morning last year that did some pretty good damage to my shoulder.……