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  • The Sky is the Limit: Investing in you

    Congratulations to all the recent graduates from high school, college undergraduate and graduate programs, and beyond. This time of year is exciting and promising as the next generation moves forward. It’s especially exciting when considering many of these individuals represent the future leaders of our country, whether in private or public sector roles. Impressive too…

  • Trust as the Heartbeat – and Imperative – of Healthcare

    Trust as the Heartbeat – and Imperative – of Healthcare

    A recent study by the Foundation of the American Board of Internal Medicine explored the importance of trust in healthcare. The report indicates that, whether patients, providers, payers or the broader public, we’re all seeking greater trust in the healthcare system, especially in the wake of the pandemic. Findings suggest that increased communication and deeper…

  • Companionship as a Catapult to More Proactive Care

    Companionship as a Catapult to More Proactive Care

    Loneliness is one of the only universal conditions and it’s increasingly becoming an epidemic – more than a quarter of Americans experience loneliness and the older adult population is one of the highest risk groups for social isolation and loneliness. With winter approaching and concerns over a new COVID-19 variant, the need for human connection…

  • Reflections on Leadership

    Reflections on Leadership

    Last year stretched Humana and me in ways we had never contemplated before. Yet, it made us better, and me better, by providing tremendous learnings during what has been one of the most challenging periods of a lifetime. Reflecting on 2020 has provided some lifelong lessons about how I live and lead and wanted to…

  • Books for the Holidays: Putting 2020 into Perspective

    Books for the Holidays: Putting 2020 into Perspective

    This holiday season, I’m thankful for the many inspiring authors who’ve helped provide fresh perspective throughout an incredibly challenging 2020. If you’re like me, the events of the year have prompted a need to seek a positive outlet to recharge and reset. For me, books have been my refuge. While I read a lot of…

  • The Importance of Community

    The Importance of Community

    The Humana team has given a lot of consideration to how our move to virtual during the pandemic is impacting our communities –and younger generations, in particular. Our young people are determined, hopeful, and resilient, but we also need to leverage our resources to support them. In Humana’s hometown of Louisville where we have 12,000…

  • What I Learned from Our Virtual Summer Interns

    What I Learned from Our Virtual Summer Interns

    With all the events happening in the world today, it’s easy to form a negative view of the future. But there’s much room for optimism. I got a glimpse of this firsthand during a meeting with about 20 of Humana’s summer interns. The original purpose of the meeting was for me to hear about their internship…

  • A virtual view of health care

    A virtual view of health care

    Telehealth isn’t a new invention, but virtual connections with medical professionals increased significantly in March, April and May 2020 as COVID-19 initially spread in the United States. Telehealth’s growth was supported by changes to privacy regulations (to allow patients to use their own devices) and provider reimbursements (to be comparable to in-person visits and allow…

  • Combating social isolation during social distancing

    Combating social isolation during social distancing

    Our Far From Alone initiative I shared earlier this week was born from our members’ feedback. They’re looking for empathy for the loneliness and social isolation they’re experiencing and simple suggestions for staying connected, even while minimizing their physical contacts. One thousand six hundred people have visited FarFromAlone.com and several of you expressed gratitude for…

  • Our relief and recovery commitment

    Our relief and recovery commitment

    While Covid-19 has been a different experience for each of us, our work in health care tells us there are people who are especially impacted by it, both directly in their physical health and indirectly in their social and mental health. We thought about those individuals when committing $50 million to national and community service…